For reasons unbeknownst to me, there are arrows in on the floor at Barnes & Noble in Union Square.
Are the lines so long there that people would get confused which way to go to find one of the 10 or so cashiers? Is the process of buying books that entirely mind-boggling that in order to go a dozen or so steps straight forward, someone felt compelled to haphazardly affix masking tape of some sort directly onto the carpet as though this will radically simplify things?
I should realize that some people have difficulty doing what they say they are going to do. You can't wait around forever for even the simplest of things to happen like making a phone call, or waiting in line to go to see a movie or buy a book. You need to put directions directly on the floor and if they can't figure it out you have to realize they'll never get to the cashier and you just need to look for more thoughtful customers.